Human relationships are messy, untidy, complex. Sometimes I wish that they were easier. I’ve been married 20 years, have teenage children, employ a team of people, have a large extended family with aging parents, live in a small village community, volunteer for various community projects, manage a number of long term clients and suppliers. That […]
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an article by Lucy Harrison, founder of the Harrison Network and author of ‘Soft Skills for Tough Jobs’ I used to be a rubbish listener. I was less interested in hearing about the problem than offering a solution. ‘Fixing’ things, or finding ‘solutions’ was how I added value – it was my job as […]
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What is the hardest part of your day job? At a guess, it is probably dealing with people. And yet people are also the major factor in business success; improving performance depends on the performance of your people. Whole industries have been built to design structures, systems and process around humans, measuring output, behaviours and consequences. They […]
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