Improve capability and confidence

When you need your people to work differently and apply new skills with confidence, we explore the underlying issues and design learning programmes that are relevant, practical and applied to your environment.

We help improve relationships, people skills, psychological safety and collaboration, lead complex change, or disrupt unhelpful patterns of thinking to drive innovation.

We specialise in developing soft skills for hard business results, applying them in the real world, and building momentum to shift your organisational culture.

Below are a selection of learning programmes that can be tailored to your needs.

‘I loved how interactive it was.’

‘Best course I’ve ever been on.’

Popular programmes

Soft Skills For tough jobs

Improve people skills, build trust and psychological safety. Each of us are 50% of every conversation we have. Learn how to have better ones.

Step CHANGE (STEP UP)

Learn how to lead complex change and bring others with you. Improve strategic awareness and influence to help changes stick.

LEADING THE FUTURE

Develop your young leaders as they move into management to build confidence and competence today and lead the business of tomorrow.

BREAKTHROUGH THINKING

Disrupt unhelpful patterns of thinking to drive innovation. Can be paired with practical project delivery to embed new ways of thinking.

Shorter courses

Collaborative Teams

Accelerate and build teams that collaborate across functions and projects for thriving environments and effective performance.

Facilitation Skills

Create the environments in which people feel able to have their say when you are navigating complex issues, to drive buy-in and collaboration.

Sales Conversations

Build better client relationships to improve the sales journey and outcomes. Upskill more of your team to be able to do this to increase sales.

Coaching and Mentoring

Improve engagement, delegation and upskilling through developing your leaders to be able to coach and mentor effectively.

Entrepreneurial thinking

What would you do differently if this were your business? Help your teams think like entrepreneurs to drive innovation and improvements.

Crucial Conversations

Change upsets people, so there are going to be some tough conversations along the way. We’ll help you approach them with confidence and improve the outcomes.

Agile decision making

How do you make decisions today and how do you need to make them tomorrow? We’ll help your leaders learn better decision making skills.

Presentations and meetings

Improve skills and confidence in presenting, hosting meetings and engaging others on the group stage.

Tools and measures

Measure Strengths

Understand individuals and teams better through a variety of psychometric tools including StrengthScope, Lencioni and CliftonStrengths

Engagement surveys

Take a pulse check of your business through personalised culture and engagement surveys including focus groups and walking the floor.

Experience mapping

Understand how the experiences of your employees is matching the experience you expect them to give your customers and bridge the gaps.

Values, behaviours, capabilities

Develop frameworks of behaviours that sit beneath your values and the leadership capabilities required, so people know what you are asking of them.

Why bother?

Why develop people?

It is human nature to resist change, because the uncertainty is threatening for a brain that is trying to keep us alive and safe. When we feel uncertain or anxious, our fight/flight mechanisms are set in motion and we stop thinking so clearly and instead focus on survival.

So, its tough for the brain to change its plans – even when we change our minds or decide on a new path, it does not necessarily mean we change our behaviour. For example you may decide in your head that you want to eat less and move more, but this doesn’t always translate to actually doing it… But it is the first step.

During organisational transformation, we are asking people to change how they think, act and lead. Firstly we need to engage their brains in understanding why its important, then give them the skills and confidence to do the new thing, practicing it so it becomes second nature, before finally creating the environment in which doing the new thing is easier than doing the old.

So why run learning programmes? Whether it is classic leadership development, developing people through change, soft skills development, team learning or looking to the future with sustainable leadership, great learning programmes should be a testbed to create momentum for new ways of working.

Your leaders hold the key to future success, they need technical, strategic and interpersonal skills to deliver the future, and the ability to apply these in different ways for different circumstances.

For your change to stick, you need to give people the skills and confidence to approach complex change, the mindset to embrace it, the practice to embed it and create the environment or experience in which the new approach is easy.

Harrison Network took the time to truly understand what we needed and reshaped the programme to meet the changing needs of our organisation. Highly recommended.

FAQs

How are your courses delivered?

Each course or leadership development programme is delivered flexibly, blending on- and off-line delivery. We have worked hard to deliver experiential and fun applied learning through online media, using Zoom and Teams as our most used platforms. However we still prefer to get in front of people or take them off site. See case studies for more information.

I want a roll-out of quick courses to fill the training gap, can you do that?

We don’t offer a quick fix to difficult challenges such as leadership, relationships, collaboration and agility. Just as with driving, learning a new skill and applying it well in different circumstances takes time. Our learning programmes will keep you moving on the never ending journey of developing self-awareness, mindset and emotional intelligence in leadership.

How do you embed the learning?

We believe that whilst learning through teaching has its place, learning through experience then applying that learning in the real world through practise is even better (70:20:10) Our leadership development programmes embed learning into the longer term through peer support groups, coaching and facilitation, combined with project delivering, senior level ownership, to embed real changes in people’s ways of working and immediate impact into your business.

How do you measure impact?

We use a range of qualitative and quantitative measures to assess impact of the learning. As with most soft skills though, it’s not always easy to measure direct course impact. We ask people to self assess against a range of measures, use culture surveys and existing organisational KPIs depending on the course. People report areas in free text response such as an increase in taking on of new responsibilities, career development, confidence and wellbeing.

Sometimes though, we see the opposite of what you might expect. For example an improvement in psychological safety might see an increase in reporting of near misses for example, as people feel more able to speak up.

Who will be leading our courses?

You get named and experienced facilitators working with you throughout this process. Each of our handpicked team brings a different perspective and a wealth of commercial and learning delivery experience. We pride ourselves on building the right team to work with you to deliver the outcomes you need. Our reputation is built on the quality of our courses. We intend to keep that up. See About Us for more about the team.

Get in touch

We are always happy to chat about what might work for you and open to explore options together.

Let’s talk