Who we are

Our website address is: https://theharrisonnetwork.co.uk 

The Harrison Network is committed to protecting your personal data. This privacy policy explains how we handle the personal data we hold, including the personal data we collect when you use our website at www.theharrisonnetwork.co.uk. It also explains your privacy rights and how the law protects you, including how we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

Additional information may be provided on particular pages of our website for example, on any specific pages where we collect personal data and you should also refer to those. This privacy policy aims to give you information on how Harrison Network collects and processes your personal data for example when you use this website, purchase services from us or get in touch for any reason, including by phone or email.

It is important that you read this privacy policy together with any other statements or fair processing notices we may provide on specific occasions when we collect or process personal data so that you are fully aware of how and why we are using your data. This privacy policy supplements those other notices and is not intended to override them.

This policy applies to all personal data processed by Harrison Network Ltd, whether collected online, by phone, email, or in person. It supplements any fair processing notices provided at the point of data collection.

Your Duty to Inform Us of Changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

If you provide us with information about any other person, for example any other individuals within your organisation or your business partners, then you must ensure that you have their consent to pass those details to us and for us to use those details in accordance with this privacy policy. You should also make sure that you bring this policy to their attention.

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. For example, we provide links to our social media pages.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. You should read any policies and other statements on such websites carefully.

The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. It does not include data which has been anonymised such that a person’s identity is removed.

We may collect, use, store and transfer different kinds of personal data. The majority of personal data which we use is provided to us and used by us in the context of our business operations and the business operations of our customers, suppliers and other contacts.

The categories of person data which we may collect and process include:

  • Identity data (names, titles and other identifiers)
  • Contact data (personal or business address, email address and telephone numbers).
  • Transaction data (payments, service details).
  • Technical data (including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.).
  • Usage data (how you use our website and services).

HOW WE USE YOUR DATA

We use personal data for the following purposes:

  • To deliver services and manage our relationship with you
    We process your identity and contact data where you, or the business you represent, is a client of the Harrison Network. This allows us to liaise with you, provide our services, and deal with ancillary matters such as invoicing. Where we contract with you as an individual, processing is necessary for the performance of the contract or steps prior to entering into it. Where we contract with the business entity you represent, processing is necessary for our legitimate interests in providing services.
  • To comply with legal and regulatory obligations
    We may process your personal data where required to meet statutory obligations, including tax and accounting requirements, regulatory reporting, and compliance with data protection law. This ensures we operate transparently and lawfully, and that we can respond to requests from regulators or enforcement bodies.
  • To improve our services and website
    We may process identity, contact, and technical data to administer and operate our website. This includes troubleshooting, data analysis, testing, system maintenance, and support. These activities help us continually improve our website and services. Processing is necessary for our legitimate interests in managing and enhancing our business and may also be required to comply with legal obligations.
  • For marketing communications, where consent has been given
    From time to time we may contact you with marketing communications about other services we offer which we think may interest you. To do this we use identity and contact data and may also use technical and marketing data. Processing is necessary for our legitimate interests in developing, marketing, and promoting our services. You can withdraw consent to marketing at any time.

We process personal data under the following lawful bases:

  • Consent.
  • Contract.
  • Legal obligation.
  • Legitimate interests.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. When we no longer have a reason to hold your personal data, we dispose of information by either destroying it, transferring it to another body or by transferring it to an archive, in-line with data protection guidelines.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

  • Client records: 6 years (to comply with HMRC requirements).
  • Marketing data: until consent is withdrawn.
  • Website usage data: up to 2 years.

In some circumstances, we may anonymise personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further policy to you

If You Fail to Provide Personal Data

Where we need to collect personal data by law, under the terms of a contract we have with the organisation you represent or for another lawful reason and you fail to provide that data, we may not be able to fully perform our obligations in accordance with our contract, provide you with the information you require, or otherwise properly deal with your request.

How Is Your Personal Data Collected?

Most of the personal data which we hold is collected directly through the website, for example if you provide certain identity information when you complete the enquiry form on our “Contact Us” page. We may also collect your personal data over the phone or via email.

Some of the technical data which we collect may be collected automatically as you interact with our website, for example via the use of cookies and similar technologies.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please contact us if you would like to exercise any of them.

  • Right of Access
    You can request access to your personal data (a “data subject access request”). This means you can receive a copy of the personal data we hold about you and check that we are lawfully processing it.
  • Right to Rectification
    You can request correction of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide.
  • Right to Erasure
    You can request erasure of your personal data where there is no good reason for us continuing to process it. You also have this right where you have successfully exercised your right to object to processing, where we may have processed your data unlawfully, or where we are required to erase your personal data to comply with law. Please note that we may not always be able to comply with your request where there are particular legal reasons.
  • Right to Object
    You can object to the processing of your personal data where we rely on a legitimate interest basis and if the processing impacts on your fundamental rights and freedoms. You can also object to direct marketing. In some cases, we may demonstrate that we have compelling grounds to process your data which override your rights and freedoms.
  • Right to Restrict Processing
    You can request restriction of processing of your personal data. This allows you to ask us to suspend processing in certain circumstances: if you want us to establish the data’s accuracy; where our use of data is unlawful but you do not want us to erase it; where you need us to hold the data even if we no longer need it, to establish, exercise or defend legal claims; or you have objected to our use of data but we need to verify whether we have overriding legitimate grounds to continue.
  • Right to Data Portability
    You can request a transfer of your personal data. We will provide to you, or to a third party you choose, your personal data in a structured, commonly used, machine‑readable format. This right only applies to automated information which you provided consent for us to use or which is necessary to perform a contract with you.
  • Right to Withdraw Consent
    You can withdraw consent at any time where we rely on consent to process your personal data. This will not affect the lawfulness of processing carried out before you withdraw your consent.

You may also have rights under the Data (Use and Access) Act 2025, including:

  • Rights relating to automated decision-making and profiling.
  • Enhanced protections for children’s data.

Automated Decision-Making

Harrison Network Ltd does not use automated decision-making or profiling. If this changes, we will update this policy and provide appropriate safeguards.

Children’s Data

We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected such data, we will delete it immediately.

CooKIES & TRACKING

Our website uses cookies and similar technologies to improve user experience and analyse usage. You can manage cookie preferences through your browser settings.

INTERNATIONAL Transfers

Your personal data is not generally transferred outside of the EU, however as part of our use of online providers, such as Capsule (our CRM), your personal data may be electronically transferred and stored by online providers who operate from countries outside of the EU, including the US. Whenever we transfer your personal data out of the EU, we ensure that a similar degree of protection is afforded to it by ensuring that at least one of the safeguards permitted by law is in place.

SHARING DATA

We may share personal data with:

  • Service providers (e.g., IT hosting, analytics).
  • Regulators and authorities where legally required.

We do not sell personal data.

COMPLAINTS

You have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe your data rights have been infringed. They are the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, like the opportunity to assist you with any concerns before you approach the ICO so please contact us in the first instance using the details below.

We are registered through the Information Commissioner’s Office and our certificate no. ZB284887 can be seen on the public register of data controllers, which is available online at ico.org.uk/register

Change of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please also note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

If you would like further information about how we use personal data and the purpose which we might use it for, please contact us.  

Data Security

We take reasonable technical and organisational precautions and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, contractors and other third parties who have a business need to know it.  They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

EXERCISiNG YOUR RIGHTS

You can exercise your data protection rights free of charge. We may charge a reasonable fee or refuse to act if a request is unfounded, repetitive, or excessive. To protect your data, we may ask for information to confirm your identity before processing a request, and we may contact you to clarify details so we can respond more quickly. We aim to respond within one month. If your request is complex or you have made multiple requests, we may take longer, but we will keep you informed.

How to Contact Us

For the purposes of this website and the information collected through it, Lucy Harrison trading as Harrison Network Ltd, is a data controller and is responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us, using the following details:

Lucy Harrison

Tel:      01768800244  /  Email:  info@theharrisonnetwork.co.uk

We will review this policy on an annual basis in consultation with staff, associates and clients.