Improving performance – where do you start?

What is the hardest part of your day job? At a guess, it is probably dealing with people. And yet people are also the major factor in business success; improving performance depends on the performance of your people. Whole industries have been built to design structures, systems and process around humans, measuring output, behaviours and consequences. They […]

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How Good is Your Social Capital?

Smart organisations know they need three types of capital to make their business work well. Intellectual capital – smart people who know their stuff, both strategically and tactically, Financial capital – financial resources and backing to fund the business, and Social capital – the quality of relationships to make it all work. However, for many […]

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Decision making in a fearful, uncertain world

Taking decisions during times of uncertainty and change is tough; how can you find a way through that puts less pressure on you to have the ‘right’ answer but helps you navigate daily leadership decisions?

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