Learning in Organisational Coaching: One Conversation at a Time

Isn’t it fascinating how life’s unexpected twists can lead us down entirely new paths? Take last summer, for instance. I found myself facing unexpected redundancy, and suddenly I was plunged into the unpredictable seas of job hunting. Do you know that feeling? The mix of uncertainty and opportunity, the endless questions about what’s next and […]

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Improving customer and employee experience from the first impression

What is the first impression potential customers (or potential employees) get of your company, and where does such an impression come from?  The company sign outside your premises  Social media activity and presence  The ease (or not!) of using your website (or finding you via a Google search)  How your employees talk about you  Google, […]

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Ten years of entrepreneurship

It all started with a breakdown… Ten years ago I quit my job and set up as a freelance business coach (that’s how I started out in coaching). It was a terrifying decision and one I felt forced into, and one of the best decisions I’ve ever made. I remember the moment that made me […]

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